Someone
reads it.

Our AI assistant answers instantly, any time, from Pitcher's documentation — and every conversation can be escalated to a person. A human reads every escalation and support email, and we reply within one business day (Monday–Friday, U.S. Eastern, excluding U.S. federal holidays), measured from when we receive your message.

Billing and account-access issues are prioritized ahead of everything else.

Support is included on every plan — same commitment at $99 as at $699.

Signed in? The assistant is in the help drawer on any page. Otherwise, email info@prpitcher.com — or read what else we put in writing.