Privacy Policy

Data controller. Pitcher, LLC is the data controller responsible for your personal data. You can reach us at privacy@prpitcher.com.

Lawful bases for processing. We rely on the following legal bases under Article 6 GDPR:

• Contract performance — processing necessary to provide the Service you have requested.
• Legitimate interests — operating and improving the Service, preventing fraud, and ensuring security, where those interests are not overridden by your rights.
• Legal obligation — where processing is required to comply with applicable law.
• Consent — where we have asked for and received your explicit consent (e.g., for certain cookies). You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

International transfers. If we transfer personal data outside the EEA or UK, we do so only where an adequate level of protection is ensured — for example, by relying on Standard Contractual Clauses (SCCs) approved by the European Commission, or the UK's International Data Transfer Agreement (IDTA), as applicable.

Your rights under the GDPR. In addition to the general rights in section 6, you have the right to:

• Data portability — receive your personal data in a structured, machine-readable format and transmit it to another controller.
• Erasure (“right to be forgotten”) — request that we delete your personal data where there is no compelling reason for its continued processing.
• Restriction of processing — request that we limit how we use your data in certain circumstances.
• Object to processing — object to processing based on legitimate interests or for direct marketing purposes.
• Lodge a complaint — you have the right to lodge a complaint with your local supervisory authority. In the EU, this is your national data protection authority. In the UK, this is the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, contact us at privacy@prpitcher.com. We will respond within one month (extendable by two further months for complex requests, with notice).

Retention. We retain personal data only for as long as necessary for the purposes set out above, or as required by law. Where processing is based on consent, we retain data until consent is withdrawn or the purpose is fulfilled, whichever is earlier.

Categories of personal information collected. In the preceding 12 months, we may have collected the following categories of personal information:

• Identifiers (e.g., name, email address, IP address)
• Internet or network activity (e.g., browsing history on the Service, interactions with content)
• Inferences drawn from the above to understand user preferences

We collect this information for the business purposes described in sections 2 and 3 of this policy.

No sale or sharing of personal information. We do not sell your personal information, and we do not share your personal information with third parties for cross-context behavioral advertising. Because we do not sell or share personal information in this manner, we do not offer a “Do Not Sell or Share My Personal Information” opt-out — there is nothing to opt out of.

No use of sensitive personal information beyond permitted purposes. To the extent we collect sensitive personal information (as defined under the CPRA), we use it only as necessary to perform the Service or as otherwise permitted by law. We do not use sensitive personal information to infer characteristics about you.

Your California privacy rights. California residents have the following rights:

• Right to know — the categories and specific pieces of personal information we have collected about you, the sources, the business or commercial purposes, and the categories of third parties with whom we share it.
• Right to delete — request deletion of personal information we have collected, subject to certain exceptions.
• Right to correct — request correction of inaccurate personal information.
• Right to non-discrimination — we will not discriminate against you for exercising any of your CCPA/CPRA rights.
• Right to limit use of sensitive personal information — where applicable, you may direct us to limit our use of sensitive personal information to what is necessary to perform the Service.

How to submit a request. To exercise your California rights, contact us at privacy@prpitcher.com with the subject line “California Privacy Request.” We will verify your identity before processing your request. We will respond within 45 days; if more time is needed, we will notify you and may extend the period by an additional 45 days.

You may designate an authorized agent to make a request on your behalf. We may require proof of the agent's authorization and verification of your identity.

Shine the Light. California Civil Code Section 1798.83 permits California residents to request information about the disclosure of personal information to third parties for direct marketing purposes. Because we do not disclose personal information for such purposes, no further disclosure is required under that statute.