Legal

Terms of
Service

These Terms of Service are a binding agreement between Pitcher, LLC and you, the individual or entity accessing or using the Pitcher platform. Please read them carefully.

Entity
Pitcher, LLC
Jurisdiction
Commonwealth of Virginia
Effective Date
June 6, 2026
Platform
prpitcher.com

These Terms of Service (“Terms”) are a binding agreement between Pitcher, LLC, a Virginia limited liability company (“Pitcher,” “we,” “us,” or “our”), and you, the individual or entity accessing or using the Pitcher platform and related services available at https://prpitcher.com(collectively, the “Service”). By creating an account, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service. If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization, and “you” refers to that organization.

Section 01

Definitions

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“Account” means the registered account through which you access the Service.
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“Customer Data” means the data, content, contacts, pitches, campaigns, and other materials that you submit to, upload to, or generate within the Service.
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“Pitcher Data” means the press, media, and journalist contact information and related records that Pitcher makes available to you through the Service, together with any compilations, databases, and derived data Pitcher provides. Pitcher Data is not Customer Data.
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“Service Output” means data, reports, lists, or analytics generated by the Service for your use.
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“Subscription” means a paid or free plan granting you access to the Service for a defined term.
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“User” means any individual authorized to access the Service under your Account.
Section 02

Eligibility and Accounts

2.1
You must be at least 18 years old and capable of forming a binding contract to use the Service.
2.2
You agree to provide accurate, current, and complete registration information and to keep it updated.
2.3
You are responsible for all activity occurring under your Account and for maintaining the confidentiality of your credentials. Notify us promptly at info@prpitcher.com of any unauthorized use.
2.4
You are responsible for your Users' compliance with these Terms.
Section 03

Subscriptions, Fees, and Billing

3.1
Plans and fees. Access to paid features requires a Subscription at the fees described at checkout or in an order form. All fees are stated in U.S. dollars.
3.2
Renewal. Unless otherwise stated, Subscriptions renew automatically for successive periods equal to the original term until cancelled. You may cancel renewal at any time through your Account; cancellation takes effect at the end of the current term.
3.3
Payment. You authorize us and our third-party payment processor to charge your designated payment method for all fees. You are responsible for keeping payment information current.
3.4
Taxes. Fees are exclusive of taxes; you are responsible for all applicable sales, use, and similar taxes, excluding taxes on our net income.
3.5
Refunds. Except as required by law or expressly stated, fees are non-refundable and are not prorated for partial periods.
3.6
Changes to fees. We may change fees for future Subscription periods on prior notice; changes do not affect the current paid term.
3.7
Non-payment. We may suspend or terminate access for overdue amounts after reasonable notice.
Section 04

License to Use the Service

Subject to these Terms and your payment of applicable fees, Pitcher grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business purposes during your Subscription term.

Section 05

Acceptable Use

You agree not to, and not to permit any User or third party to:

  • (a) copy, modify, reverse engineer, decompile, or create derivative works of the Service except as permitted by law;
  • (b) access the Service to build or benchmark a competing product or service;
  • (c) use any robot, spider, scraper, crawler, or other automated means to access, query, or extract data from the Service except through interfaces we expressly provide;
  • (d) circumvent, disable, or interfere with security, rate-limiting, usage-metering, or access-control features;
  • (e) exceed the access limits of your plan, share credentials, or permit access by anyone other than authorized Users;
  • (f) upload or transmit malware, or use the Service to send unlawful, infringing, defamatory, harassing, or deceptive content;
  • (g) use the Service or any data obtained through it in violation of any applicable law, including anti-spam laws (such as the U.S. CAN-SPAM Act and, where applicable, Canada's CASL), privacy laws, and export-control laws;
  • (h) misrepresent your identity or affiliation, or send communications through the Service in a manner that violates a recipient's rights.

We may monitor use for compliance and may suspend access for conduct that we reasonably believe violates this Section or creates risk to the Service or others.

Section 06

Customer Data

6.1
Ownership. As between the parties, you retain all rights in your Customer Data.
6.2
License to us. You grant Pitcher a worldwide, non-exclusive license to host, process, transmit, display, and otherwise use Customer Data solely to provide, maintain, secure, and improve the Service and as otherwise permitted in our Privacy Policy.
6.3
Your responsibilities. You represent that you have all rights and lawful bases necessary to provide your Customer Data and to authorize our processing of it, including any consents required for contacts you add. You are responsible for the accuracy and legality of your Customer Data.
6.4
Sending on your behalf. If you connect a third-party email account (such as Google or Microsoft) to send communications through the Service, you authorize Pitcher to access and use that account solely to send messages you initiate and to provide related functionality, subject to the relevant provider's terms and your authorization, which you may revoke at any time.
Section 07

Pitcher Data — Permitted and Prohibited Uses Material Term

This Section governs what you may and may not do with the press, media, and contact data the Service makes available to you. It is a material term of these Terms.
7.1
Limited license. Pitcher grants you a limited, non-exclusive, non-transferable, revocable license to access and use Pitcher Data solely within the Service and solely for your own internal, legitimate public-relations and media-outreach activities during your Subscription.
7.2
Permitted uses. You may:
  • (a) view, search, and organize Pitcher Data within the Service;
  • (b) contact media and press recipients identified in Pitcher Data for your own bona fide outreach, in compliance with applicable law and any recipient opt-out;
  • (c) only if your Subscription is on the Enterprise plan, export or download limited Pitcher Data through features we provide, for your own internal use only, provided that all exported data remains subject to the restrictions in this Section. Users on all other plans may not export, download, or otherwise remove Pitcher Data from the Service by any means.
7.3
Prohibited uses. You may not, and may not permit any third party to:
  • (a) scrape, crawl, bulk-download, or otherwise systematically extract Pitcher Data by automated or manual means;
  • (b) copy, cache, store, or reproduce Pitcher Data outside the Service except as expressly permitted in §7.2(c);
  • (c) sell, resell, license, sublicense, transfer, share, or otherwise distribute Pitcher Data to any third party;
  • (d) use Pitcher Data to build, train, supplement, or enhance any competing database, product, or service;
  • (e) use Pitcher Data for any purpose other than your own bona fide PR and media-outreach activities, including for third-party list-building, data enrichment, or analytics services;
  • (f) remove, alter, or obscure any proprietary notices in or accompanying Pitcher Data.
Section 08

Service Output

Subject to your compliance with these Terms, you may use Service Output for your internal business purposes. Service Output that incorporates Pitcher Data remains subject to §7.

Section 09

Third-Party Services

The Service may integrate with or rely on third-party services (for example, email providers and payment processors). Your use of those services is governed by their own terms, and we are not responsible for them. We are not liable for any third-party service's availability, acts, or omissions.

Section 10

Intellectual Property

The Service, including all software, designs, text, graphics, logos (including the Pitcher name and marks), and all related intellectual property, is owned by Pitcher or its licensors. Except for the limited licenses expressly granted in these Terms, no rights are granted to you. You may not use our trademarks without our prior written consent. If you submit feedback or suggestions, you grant us a perpetual, royalty-free license to use them without restriction.

Section 11

Confidentiality

Each party may receive non-public information of the other (“Confidential Information”). The receiving party will use Confidential Information only to perform under these Terms and will protect it with reasonable care. Pitcher Data and the non-public features and performance of the Service are our Confidential Information. This Section does not apply to information that is public through no fault of the receiving party, independently developed, or rightfully obtained from a third party.

Section 12

Privacy and Data Protection

Our collection and use of personal information in connection with the Service is described in our Privacy Policy at https://prpitcher.com/privacy, which is incorporated by reference. We process personal information in accordance with applicable law, including, where applicable, the Virginia Consumer Data Protection Act. You are responsible for your own compliance with privacy and data-protection laws with respect to Customer Data and your use of Pitcher Data.

Section 13

Suspension

We may suspend your or any User's access to the Service, in whole or in part, if we reasonably believe there is a security risk, a violation of these Terms (including §5 or §7), a legal requirement, or non-payment. We will use commercially reasonable efforts to notify you and, where feasible, limit the suspension to what is necessary.

Section 14

Term and Termination

14.1
These Terms apply while you use the Service and remain in effect for the duration of any Subscription.
14.2
You may terminate by cancelling your Account and ceasing use. We may terminate or suspend for material breach (including any breach of §7) that is not cured within 10 days of notice, or immediately for breaches incapable of cure.
14.3
Effect of termination. Upon termination: (a) your licenses (including to Pitcher Data) end immediately; (b) you must cease use of and, except as required by law, delete Pitcher Data in your possession; (c) we may delete Customer Data after a reasonable period; and (d) accrued payment obligations survive.
14.4
Data export. For 30 days after termination (other than for breach of §7), you may request export of your Customer Data in a commercially reasonable format.
14.5
Sections that by their nature should survive (including §6.3, §7, §10, §11, §15, §16, §19, and §20) survive termination.
Section 15

Disclaimers

THE SERVICE, PITCHER DATA, AND SERVICE OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DATA IS ACCURATE OR COMPLETE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

Section 16

Limitation of Liability Material Term

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND SUBJECT TO §16(c): (a) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE; AND (b) PITCHER'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO PITCHER FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Exclusions from the limitations (§16c).The limitations in §16(a) and §16(b) do NOT apply to, and will not cap or exclude Pitcher's recovery of any damages (including indirect and consequential damages) for: (i) your breach of §5 (Acceptable Use) or §7 (Pitcher Data), including any scraping, bulk extraction, automated harvesting, resale, redistribution, or use of Pitcher Data to build or enhance a competing product or database; (ii) your breach of §10 (Intellectual Property) or §11 (Confidentiality); (iii) your indemnification obligations under §17; or (iv) amounts you owe to Pitcher. NOTHING LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.
Section 17

Indemnification

You will defend, indemnify, and hold harmless Pitcher and its officers, members, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your Customer Data; (b) your use of the Service or Pitcher Data in violation of these Terms or applicable law (including §5 and §7); or (c) your communications to any recipient.

Section 18

Modifications to the Service and Terms

We may modify the Service at any time. We may update these Terms by posting a revised version with a new “Last updated” date and, for material changes, providing reasonable notice. Your continued use after the effective date of revised Terms constitutes acceptance. If you do not agree, you must stop using the Service.

Section 19

Governing Law and Dispute Resolution Material Term

19.1
Governing law. These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-laws rules. The U.N. Convention on Contracts for the International Sale of Goods does not apply.
19.2
Venue. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Loudoun County, Virginia, for any dispute arising out of or relating to these Terms or the Service, and each party waives any objection to that jurisdiction or venue.
19.3
Injunctive relief. You acknowledge that a breach of §7, §10, or §11 may cause irreparable harm for which monetary damages are inadequate, and that we are entitled to seek injunctive relief without posting bond, in addition to any other remedies available at law or in equity.
Section 20

General

20.1
Entire agreement. These Terms, together with any order form and the Privacy Policy, are the entire agreement between the parties and supersede prior agreements on the subject.
20.2
Severability. If any provision is held unenforceable, the remaining provisions remain in effect.
20.3
Waiver. No waiver is effective unless in writing; failure to enforce is not a waiver.
20.4
Assignment. You may not assign these Terms without our prior written consent; we may assign in connection with a merger, acquisition, or sale of assets. These Terms bind permitted successors and assigns.
20.5
Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
20.6
Notices. We may provide notices by email to your Account address or by posting in the Service. You may contact us at legal@prpitcher.com.
20.7
Relationship. The parties are independent contractors; these Terms create no partnership, agency, or employment relationship.
20.8
Export and sanctions compliance. You represent that you are not located in, and will not use the Service from, an embargoed jurisdiction, and that you are not on any applicable restricted-party list.
Pitcher, LLC

440 Monticello Ave Ste 1802 #574815 Norfolk VA 23510
legal@prpitcher.com  ·  https://prpitcher.com